Systems
Slingshot Platform
Introducing our latest innovation: the 3rd Generation SlingShot system is now live and ready for use. With enhanced functionality and an intuitive user interface, this upgraded portal is tailored to meet the evolving needs of our operator customers.
Developed in-house, our Slingshot3 back-office platform serves as a central hub for machine performance reporting, system updates, and game releases. Designed to streamline operations and optimise performance, our new platform provides unparalleled insights into machine behaviours and performance metrics at a highly granular level.
All our gaming machines seamlessly integrate with the Slingshot platform through wired ethernet, WiFi, or industrial-grade cellular modems. SIM management is simplified through our user-friendly web-based Slingshot Connect portal.
With Slingshot, customers can monitor all connected digital Reflex machines in real-time, keep tabs on metrics such as game performance, machine errors, hopper levels, financial metrics, and cashbox levels, and set customised alerts to stay informed of any anomalies or issues as they arise.
Additionally, Slingshot facilitates seamless updates and game downloads while providing robust security measures. In the event of security concerns, games, peripherals, or entire machines can be promptly disabled, ensuring operational integrity and peace of mind for operators.
Benefits of the Slingshot platform
- Download new gaming content
- Update or remove software remotely
- Manage SIMs and top-up data bundles
- Receive alerts on your phone or desktop for key events such as machine errors
- Optimise operational logistics by monitoring payout device float levels
- Peripheral firmware updates
- Optimise uptime by monitoring machine and connectivity health
- Telemetry and analytics - player behaviour and game data
